Claims Portal

Important FAQ's:

What if I have missing items?

• Please call our Claims Department at (800) 365-0113 before proceeding with the Damage/Missing claim

What if I have an item that does not belong to me?

• Please call our Claims Department at (800) 365-0113 to report your receipt of others' lost items

How long will it take to settle my claim?

• Our goal is to settle every claim as quickly as possible. However, the claim process for damaged items is based on the extent and severity of your claim

• You can find your Bill of Lading number in the upper right hand corner on the Household Goods Bill of Lading and Freight Bill (contract)